Privacy Policy

Privacy Policy

Effective Date: 14th October 2022

LeisureLabs Limited (“LeisureLabs,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or interact with our services. By accessing or using our website or services, you consent to the terms and practices described in this Privacy Policy.

Information we collect

Personal information:

We may collect personal information that you voluntarily provide to us when you interact with our website, subscribe to our newsletters, request information, or use our services. This information may include, but is not limited to, your name, email address, postal address, phone number, and any other information you choose to provide.

Usage data:

We may automatically collect non-personal information when you visit our website, such as your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. This information helps us analyze trends, administer the site, track users’ movements around the site, and gather demographic information. This data is collected using cookies, web beacons, and similar technologies. You can control the use of cookies at the individual browser level.

Use of information

We may use the personal information we collect for the following purposes:

  • Provide and improve our services
  • Respond to your inquiries and provide customer support
  • Send you newsletters, marketing communications, and other information you have opted to receive
  • Personalize your experience on our website
  • Monitor and analyze usage and trends
  • Conduct research and development activities
  • Comply with applicable laws and regulations

We may use non-personal information for various purposes, including:

  • Analyzing trends and website traffic
  • Improving our website and services
  • Delivering customized content and advertising
  • Conducting data analytics

Sharing of information

We may share personal information with third parties in the following circumstances:

  • With service providers and business partners who assist us in providing and improving our services. These third parties are bound by confidentiality obligations and are not permitted to use or disclose personal information for any other purpose.
  • With our professional advisors, such as lawyers and accountants, for legal and financial purposes.
  • To comply with legal obligations, respond to lawful requests, or protect our rights, property, or safety.
  • With your consent or as otherwise disclosed at the time of data collection.

We may share non-personal information with third parties for various purposes, including analytics, advertising, and marketing.

Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to access, update, correct, and delete your personal information. You may also have the right to object to or restrict certain processing activities. To exercise these rights or for any privacy-related inquiries, please contact us using the contact information provided at the end of this Privacy Policy.

You can choose not to provide personal information to us; however, certain features or services may not be available as a result. You can opt-out of receiving marketing communications from us by following the instructions provided in each communication or by contacting us directly.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete it.

International Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your jurisdiction. By using our website or services, you consent to the transfer and processing of your personal information in accordance with this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other appropriate communication channels.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information: hello@leisurelabs.co.uk